Outsourcing

A reliable and competent partner by your side - an added value in terms of practicality and cost-effectiveness.

Outsourcing is a service in which Onit takes responsibility for one or more operational processes of the company (e.g. planning, document management, data entry, monitoring and control tower, etc.), representing an added value for the client in terms of response to needs and cost-effectiveness.

The client's requirements and the products, services and service levels offered by Onit are clearly specified at the contractual level, thus regulating the long-term relationship in a transparent manner.

The quality characteristics, the criteria and the objective metrics that regulate the service levels are agreed between the parties with a view to Partnership, an indispensable prerequisite for a satisfactory outsourcing relationship.